Privacy Policy
Last updated: January 16, 2026
Our Commitment: Sophiena is built with ethical memory at its core. Your privacy isn't just a feature—it's fundamental to how we operate. We believe in transparency, user control, and minimal data collection.
1. Information We Collect
Account Information
When you create an account, we collect:
- Email address (for authentication and important communications)
- Password (securely hashed, never stored in plain text)
Conversation Data
When you interact with Sophiena:
- Messages are processed to generate responses
- Abstracted patterns may be stored (not raw conversations) to personalize your experience
- You can delete your conversation history at any time
2. How We Use Your Information
Your information is used to:
- Provide and maintain the Service
- Personalize your conversations with Sophiena
- Send important service updates and notifications
- Improve and develop new features
- Ensure security and prevent abuse
3. Your Memory, Your Control
Sophiena's memory system is designed with your privacy in mind:
Transparent Memory
You can view what Sophiena remembers about you at any time.
Delete Memories
Request deletion of specific memories or all data at any time.
Abstracted Storage
We store patterns and insights, not raw conversation logs.
Forbidden Content
Sensitive data like passwords or financial info is never stored.
4. Data Security
We implement industry-standard security measures:
- Encryption in transit (HTTPS/TLS)
- Encryption at rest for sensitive data
- Regular security audits and updates
- Limited access to personal data within our team
5. Data Sharing
We do not sell your personal data. We may share information with:
- Service providers: Who help us operate the Service (hosting, analytics)
- AI providers: For processing conversations (data is not used for training)
- Legal authorities: When required by law or to protect rights and safety
6. Your Rights
Depending on your location, you may have the right to:
- Access your personal data
- Correct inaccurate data
- Delete your data ("right to be forgotten")
- Export your data in a portable format
- Object to certain processing of your data
- Withdraw consent at any time
To exercise these rights, please contact us at privacy@sophiena.com
7. Cookies and Tracking
We use minimal cookies and tracking:
- Essential cookies: Required for authentication and basic functionality
- Preference cookies: Remember your settings and preferences
- We do not use third-party advertising cookies
8. Children's Privacy
Sophiena is not intended for users under 13 years of age. We do not knowingly collect personal information from children. If we discover that a child has provided us with personal information, we will delete it promptly.
9. International Data Transfers
Your data may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your data in accordance with this Privacy Policy.
10. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of significant changes via email or through the Service. Your continued use of the Service after changes constitutes acceptance of the updated Policy.
11. Contact Us
If you have any questions about this Privacy Policy or our data practices, please contact us:
Email: privacy@sophiena.com